In individual cases, we also offer ticket returns until July 13, 2020, but at the same time, with regard to our own economic situation, we ask kindly that you only use them in absolutely necessary cases. Please send us an email. Previously purchased tickets for BERLIN SERIES 2020 will remain valid for 2021. You may transfer your ticket to a different person until early August 2021. Please read our FAQ for more information on the process. We have some exciting offers, those who remain ticket-holders will be able to participate free of charge in the updated program and will receive an extra ticket as a form of compensation for the 2021 edition. (our digital program, worth 550€).
If a refund is made prior to BERLIN SERIES FESTIVAL 2020, it means you will no longer hold a ticket to participate or gain your extra ticket. You can read our refund and ticket terms and conditions here.